Shipping & Returns

shipping

FREE domestic shipping for orders $50 and over!  

(before any applicable sales tax)

Domestic orders of $49.99 and under, plus all international orders, ship at weight-based rates.

Your order will be shipped via USPS Mail within 2-3 business days, and should arrive within 4-5 business days of your order. You will be contacted with an estimated ship date should your order require more than 3 business days to fulfill. 

If you need a rush shipment, please make a request through the note section of your shopping cart (rush shipment not guaranteed, but I'll do what I can to accommodate any special requests). 

Whenever possible, I use recycled and/or clean, reused packaging to wrap and ship your order. If you require delivery via UPS, please contact me directly for a quote. 

If you don't see your country listed for International Shipping, please contact me directly for a quote.

returns

It's very important to me that you are happy with your merchandise. Please feel free to ask me any questions you might have before placing your order. If you would like to return something in its original condition within 10 days of your order's ship date, you may do so for a refund or exchange. Custom orders are non-refundable.

When inquiring about a return, please include the original email address with which the order was placed. It's highly recommend that you insure your return and send with delivery confirmation. Should I not receive your return, I will not be able to issue you a credit. Shipping charges are non-refundable and you will be responsible for shipping the merchandise back to Tanya Madoff Designs. To set up a return, please email tanya [ at ] tanyamadoff [ dot ] com, with "return request" in the subject line.